Best Price GUARANTEE

When shopping at 2001 Audio Video, you can always be assured that you are getting the best price possible - that’s our guarantee!

Here’s how our Best Price Guarantee works:

1. If you find a better price anywhere (in-store, online, or advertised) we will Guarantee our Price is Best.
2. If you find a better price anywhere (in-store, online, or advertised) within 30 days of your original purchase we will refund you the difference.
3. If we reduce our own price within 30 days of your original purchase we will refund you the difference.

The details

Before you buy your product at 2001 Audio Video:

In-store purchases

Come into any of our locations and tell us which competitor is advertising a lower price.
One of our sales associates will verify if it matches the terms of our Best Price Guarantee.
If it does, we will Guarantee our Price is Best.

Online purchases

Send an email to onlinesales@2001audiovideo.com with a screenshot of the item’s product page, or a hyperlink to the product page, from a competitor’s website advertising a lower price.
Our online staff will verify if it matches the terms of our Best Price Guarantee.
If it does, we will Guarantee our Price is the Best and our online staff will contact you directly to explain the purchase process.

If you bought your product at 2001 Audio Video within the last 30 days:

In-store purchases

Come into any of our locations, present us with your original invoice, and tell us which competitor is advertising a lower price.
One of our sales associates will verify that it matches the terms of our Best Price Guarantee.
If it does, we will refund you the difference.

Online purchases

Come into any of our locations, present us with your online invoice, and tell us which competitor is advertising a lower price.
One of our sales associates will verify that it matches the terms of our Best Price Guarantee.
If it does, we will refund you the difference.

If there are no 2001 Audio Video locations in your area, please contact us at onlinesales@2001audiovideo.com and we will handle your situation personally.

If our own price was reduced in the last 30 days:

In-store purchases

Come into any of our locations with your original invoice.
We will refund you the difference.

Online purchases

Come into any of our locations with your online invoice.
We will refund you the difference.
If there are no 2001 Audio Video locations in your area, please contact us at onlinesales@2001audiovideo.com and we will handle your situation personally.

The Conditions:

The product must be the same brand and model number and must be in brand new condition and factory sealed.

The product must be sold by an authorized Canadian retailer with full manufacturer's warranty and the prices must be in Canadian currency. The competitor's offer must be in effect at the time of the request and the product must be in-stock.

Our Best Price Guarantee does not apply to products that are: demos/floor models, refurbished, final clearance, discontinued, timed specials, door crashers, free or bonus offers, liquidations, rebates, one-of-a-kinds, special orders and limited quantity products. Black Friday, Cyber Monday and Boxing Day/Week sales are not included in our best price guarantee.

Advertising errors and misprints do not apply.

Prices do not include applicable taxes.

Terms of Conditions of our Best Price Guarantee are subject to change without notice.